How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Ask Andrew Balfour Your Own Question
Andrew Balfour
Andrew Balfour, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1811
Experience:  Over 30 Years Experience!
110699312
Type Your Appliance Question Here...
Andrew Balfour is online now

I have whole house but one of the discs is constantly showin

This answer was rated:
★ ★ ★ ★ ★

I have whole house but one of the discs is constantly showin red
JA: What's the brand and model of your appliance? How old is it?
Customer: I have whole house system but one of the discs is constantly showing red
JA: How long has this been going on? What have you tried so far?
Customer: About 1 week Ihave disconnectedandrecooectedit and moved it nearer the main moden
JA: Anything else we should know to help you best?
Customer: The other discs arefine
Andrew Balfour

Hello and Welcome to JustAnswer.co.uk

I would like to start by introducing myself, I am Andrew, one of the many experts on JustAnswer.co.uk with over 30 years of experience! I know it can be frustrating when electronics go wrong but from my experience, misconfiguration is usually the most common reason and with the right advice and guidance you can be sure to have them addressed. Please allow me a few moments to investigate the information you have logged with us today so that I can provide you with the information you need to have this matter addressed

Ask Your Own Appliance Question

Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.

  1. Could I confirm it's just the one disk that is not working in the player?

Ask Your Own Appliance Question
Customer: replied 15 days ago.
just one

Has the disk worked previously?

Andrew Balfour and other Appliance Specialists are ready to help you
Ask your own question now