How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Erdal Zal Your Own Question
Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 5685
106347225
Type Your Appliance Question Here...
Erdal Zal is online now

In the area where the filter goes within our machine there

This answer was rated:

In the area where the filter goes within our machine there is water. Is this correct ?
JA: What's the brand and model of your appliance? How old is it?
Customer: AEGFSB32610Z
JA: How long has this been going on? What have you tried so far?
Customer: We only noticed it today when cleaning the filter
JA: Anything else we should know to help you best?
Customer: no
Good Afternoon 

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an appliance technician for 20 years.

I work with a language translation program and would be very grateful for your understanding.

I'm sorry I can't talk on the phone, but another expert can do it for you if you wish. If you were to book the phone service, then you may have to wait a little while until another expert becomes free and accepts your phone request.

I will try to help you as much as possible via chat.

I am sorry that you are having this problem! Please give me a few minutes to check what kind of device you have and download the correct documents. If you have not written the model number or manufacturer please write it to me now.

I ask you now for a little patience.

Yes, that is correct. Some water always remains at the bottom of the fluff filter or pumps. It is not 100 per cent completely removed. Some water always remains at the bottom.

Erdal Zal and other Appliance Specialists are ready to help you
Customer: replied 13 days ago.
Thanks

Please good luck and success