Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an appliance technician for 20 years.
I work with a language translation program and would be very grateful for your understanding.
I'm sorry I can't talk on the phone, but another expert can do it for you if you wish. If you were to book the phone service, then you may have to wait a little while until another expert becomes free and accepts your phone request.
I will try to help you as much as possible via chat.
I am sorry that you are having this problem! Please give me a few minutes to check what kind of device you have and download the correct documents. If you have not written the model number or manufacturer please write it to me now.
I ask you now for a little patience.
Most of the time when the washing machine blows the fuse, either the main board or the cable connection is defective. Please also test your wall socket. First test the wall socket with another small household appliance. This way you are sure that it is not caused by the socket.
Exactly, you can test the socket with another appliance. If this does not cause an error, then there is definitely a problem with the washing machine. It may be that the cable connection inside the appliance is damaged, or the motherboard. The appliance must be completely opened and tested with an electrical meter.
Yes, that is correct. Either an electrician or a washing machine technician must then look at the problem. If they can't do it themselves, of course.
Yes, that is correct. In the worst case, the capital China is defective. And it is your decision whether to have it repaired or not.
I am really sorry, I have just sent an incorrect text. The AutoCorrect programme is not working properly. I had meant to write that your motherboard could be defective in the worst case. Of course, the motherboard could be reordered. It would take between 5-9 working days for it to arrive.
Depending on the model, the motherboard can cost between 100-190 pounds. If you give me the nameplate data, I can take a look. You will find the type plate on the door frame or on the rear wall.
This is just the model number. I need the nameplate data.
It is once on the door frame and at the back on the rear wall.
I would recommend that you give me the typical data again when you are in the vicinity. I really need the data from the type plate. A barcode does not help me.
This Markus does not help me well I need the data from the type plate.
Please good luck and success
What is the service number where you can call and ask if necessary? 0333(###) ###-####/a>