How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask James Your Own Question
James
James, Handyman
Category: Appliance
Satisfied Customers: 10995
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
75967336
Type Your Appliance Question Here...
James is online now

2 red lights won't go off, De longhi magnifica bean to

This answer was rated:

2 red lights won't go off
JA: What's the brand and model of your lighting? How old is it?
Customer: De longhi magnifica bean to coffee 5 years old
JA: What's the brand and model of your lighting?
Customer: De longhi magnifica
JA: How long has this been going on with your lighting? What have you tried so far?
Customer: Months not working tried everything on Google help it said it needed water but it was full
JA: Anything else we should know to help you best?
Customer: 1 red light at left and and one at right beside eco button is flashing one on left is re all the time it's water related have tried everything

Hello and welcome to JustAnswer! My name is***** a technician with over 10 years of experience, and I'll be assisting you today. Sorry to hear your having issues, please stand by while I look into the problem for you, this is not an immediate service however I will try and respond as soon as possible.

When was the unit last descaled?

Customer: replied 11 days ago.
Last month
Customer: replied 11 days ago.
1 month ago

This suggests the boiler has failed as its not happy to warm up on start up, a repair can be arranged by calling 0345(###) ###-####/p>

It was a pleasure to assist you today. I hope the above answers the question. If you are happy for the question to be closed there is no need to reply (as this will reopen the question), however do let me know if you have any follow up questions.


James and other Appliance Specialists are ready to help you