Appliance
Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an appliance technician for 20 years.
I work with a language translation program and would be very grateful for your understanding.
I'm sorry I can't talk on the phone, but another expert can do it for you if you wish. If you were to book the phone service, then you may have to wait a little while until another expert becomes free and accepts your phone request.
I will try to help you as much as possible via chat.
I am sorry that you are having this problem! Please give me a few minutes to check what kind of device you have and download the correct documents. If you have not written the model number or manufacturer please write it to me now.
I ask you now for a little patience.
Can you even generally select a different programme or different programmes or will it always stop at the same programme? Can you send me a photo of your control panel when it is on so I can examine it? And do you have a message box where you can attach photos.
It is possible that you have activated the key lock. What happens if you hold down the start button for at least 5 seconds? Then switch the machine off briefly, switch it on again and try again?
Then you have a problem either with the main board so that you can no longer operate it. Or you have a problem with the motor. What happens if you only start the pump down programme?
Yes the motherboard costs between 90-190 pounds depending on the model. If you want, I can check for you if you can order it online if needed?
That is your decision. You can always write a message again if you need information. I am at your disposal.
Please good luck and success