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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8518
Experience:  18+ years experience as Appliance Tech.
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I have a zanussi zc168300xa induction cooker and the fan

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I have a zanussi zc168300xa induction cooker and the fan won't turn off
JA: How old is your Zanussi appliance?
Customer: Purchased 31.3.2018
JA: How long has this been going on with your Zanussi appliance? What have you tried so far?
Customer: Switched off at that mains. That didn't work. Since this morning after breakfast
JA: Anything else we should know to help you best?
Customer: No

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Zanussi Electric Cooker.

Please allow few minutes while I check its schematics and then type the answer.

I am afraid, this indicates the thermostat located near the fan motor is faulty and will need replacement.

When this is faulty oven control thinks, the appliance has not cooled down hence, the fan keeps on running continuously.

If you want to replace it yourself, you will have to unplug it and pull it out.

Then remove the top and rear off the appliance, then you can replace the thermostat.

Alternatively, you may call Zanussi at 03445 610 645 to book repair.

If there is anything else I can help you with, please let me know.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

KevinWhiteJA and 2 other Appliance Specialists are ready to help you
Customer: replied 1 month ago.

You are very welcome and Good Luck.

Have a wonderful day.