How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 22467
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

We have a hotpoint fridge freezer,nothing wrong with the

Customer Question

We have a hotpoint fridge freezer,nothing wrong with the freezer except it’s making a rattling noise.if we turn it off and on quickly it stops the noise for a while,but then it returns,really annoying.luckily it’s in the garage so we don’t hear it all the time.any answers?
JA: How old is your Hotpoint fridge? Does the noise get louder or softer when changing the temperature setting?
Customer: Stays the same
JA: How long has this been going on with your Hotpoint refrigerator? What have you tried so far?
Customer: Recently about 2 weeks,but it happened before then it just stopped
JA: Anything else we should know to help you best?
Customer: Not really.it’s working well otherwise
Submitted: 17 days ago.
Category: Appliance
Expert:  Daniel replied 17 days ago.

Hi, Im Daniel and welcome to Just Answer. Sorry to hear you are having trouble with your fridge, Hopefully i can help you on this.

You may get an offer for a phone request, Now im afraid i dont do them as i only do the online chat so if you dont want the phone request then just ignore it.

Can you post the model number please.

It should be on a sticker inside the fridge section usually behind the salad drawer on the side wall.

Regards

Expert:  Daniel replied 15 days ago.

As i havent heard back then i can only give a general answer on this.

The noise could be ice on the fan so if you can try doing a defrost on this first and see how it goes from there.