Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** Support Technician with over 10 years of experience, and I will assist you with your appliance today. I am sorry to hear you are having trouble with your Delonghi appliance. I understand how frustrating that can be. Hope we can resolve it quickly.
To help me better assist you, please provide its complete model number and or serial number usually a long number on the service door.
Have you tried turning your machine off an on again? Does the machine do the start up and close cycle?
Thank you for your patience while I investigated your question.
Without the information requested I can only provide generic advice.
Please try to unplug the machine from the main power for 5 minutes then try again.
Please try remove parts like the water tank or drip tray etc and clicking them back in place to see if the machine will go back to its usual functions.
If this is brand new appliance or under warranty, you should contact Delonghi on 0345(###) ###-####/u> or the dealer from where you purchased this appliance, and get it replaced immediately
For out of warranty coffee machines I would advise to contact Staffords Ltd, Delonghi authorised repair agents, by clicking on the below link or phone them on 0345(###) ###-####/u> for a quote.
please click here: https://www.repairitreuseit.com/