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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8542
Experience:  18+ years experience as Appliance Tech.
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Hisense oven Model BI5228pbuk. Following a power cut, I

Customer Question

Hisense oven Model BI5228pbuk.
JA: Is your Hisense oven gas or electric? How old is it?
Customer: Following a power cut, I cannot reset the clock to enable the oven to operate. Followed all recommedations but continually shows error code F005.
JA: How long has this been going on with your Hisense oven? What have you tried so far?
Customer: Occurred Saturday overnight. Have tried all available things but only evere reverts to error code F005
JA: Anything else we should know to help you best?
Customer: Have tried disconnecting from mains, switching off at wall but every button on the control panel leads to the the display of Ploc then error code F005.
Submitted: 13 days ago.
Category: Appliance
KevinWhiteJA
Expert:  KevinWhiteJA replied 13 days ago.

Good morning and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Hisense Oven.

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Expert:  KevinWhiteJA replied 13 days ago.

Please allow few minutes while I check its schematics and then type the answer.

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Customer: replied 13 days ago.
I await your response
Expert:  KevinWhiteJA replied 13 days ago.

The error code F005 is communication fault between the electronic boards inside the appliance.

These issues usually occur due to power surge/power cut.

To solve the issue, please follow these instructions:

You will have to leave the appliance completely unplugged or turned off at the mains for around 1 hour.

Then plug it back and reset the clock, it should work.

However, if the issue appears again then I am afraid, the clock control is faulty and will need replacement.

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Expert:  KevinWhiteJA replied 13 days ago.

Alternatively, you may call Hisense at 0191(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

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Customer: replied 13 days ago.
i'll give that a try thank you.
Expert:  KevinWhiteJA replied 13 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

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