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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8542
Experience:  18+ years experience as Appliance Tech.
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My Hotpoint h3d91wbuk is making a loud droning sound it is

Customer Question

My Hotpoint h3d91wbuk is making a loud droning sound it is not. drying the clothes properly
JA: How old is your Hotpoint dryer? Is it level with the floor?
Customer: I bought it last september
JA: How long has this been going on with your Hotpoint dryer? What have you tried so far?
Customer: It has been going on since yesterday
JA: Anything else we should know to help you best?
Customer: Not that I know of
Submitted: 13 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 13 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Hotpoint Dryer.

Expert:  KevinWhiteJA replied 13 days ago.

You bought it in September 2021 ?

Expert:  KevinWhiteJA replied 13 days ago.

Good day,

Without the information requested in my previous response, I can only give you a general answer however, I hope this helps.

This indicates either the drum belt has snapped, the motor and/or motor capacitor is faulty and will need replacement.

Hotpoint provides 1 year warranty on its appliances hence, you may call Hotpoint at 03448 225 225 to book in warranty repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 13 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.