How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8541
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

Childproof lock will noot deactiivate, varioperfect series

Customer Question

hi
JA: Hello. How can I help?
Customer: childproof lock will noot deactiivate
JA: What's the brand and model of your appliance? How old is it?
Customer: varioperfect series 4
JA: How long has this been going on? What have you tried so far?
Customer: 3 years d
JA: Anything else we should know to help you best?
Customer: Tried the pressing 2 buttons as per the manual
Submitted: 13 days ago.
Category: Appliance
KevinWhiteJA
Expert:  KevinWhiteJA replied 13 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Bosch washing machine.

Ask Your Own Appliance Question
Expert:  KevinWhiteJA replied 13 days ago.

Please provide its complete model number (starts with E NR, from the label/rating plate located inside the door).

Ask Your Own Appliance Question
Customer: replied 13 days ago.
Door iis locked and i can't open it
Customer: replied 13 days ago.
VariePerfect series 4
Customer: replied 13 days ago.
3 years old
Customer: replied 13 days ago.
have tried holding down the 2 buttons as per the manuual
Expert:  KevinWhiteJA replied 13 days ago.

I understand.

Ask Your Own Appliance Question
Expert:  KevinWhiteJA replied 13 days ago.

Which two buttons ?

Ask Your Own Appliance Question
Expert:  KevinWhiteJA replied 13 days ago.

Can you attach an image of the control ?

Ask Your Own Appliance Question
Customer: replied 13 days ago.
speed/eco & finish in
Expert:  KevinWhiteJA replied 13 days ago.

If you cannot attach the image, please tell me what all buttons are there.

Ask Your Own Appliance Question
Customer: replied 13 days ago.
temp/rpm/finish in/speed eco/reduced ironing/aqua plus/start
Expert:  KevinWhiteJA replied 13 days ago.

Thank you.

Please press and hold the RPM and FINISH IN buttons together for around 10 seconds to unlock the control.

Ask Your Own Appliance Question
Customer: replied 13 days ago.
tyvm
Customer: replied 13 days ago.
sorted
Expert:  KevinWhiteJA replied 13 days ago.

Excellent :)

Ask Your Own Appliance Question
Expert:  KevinWhiteJA replied 13 days ago.

Glad it is sorted.

If there is anything else I can help you with, please let me know.

Ask Your Own Appliance Question
Customer: replied 13 days ago.
ty again
Expert:  KevinWhiteJA replied 13 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

Ask Your Own Appliance Question