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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8541
Experience:  18+ years experience as Appliance Tech.
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Childproof lock will noot deactiivate, varioperfect series

Customer Question

hi
JA: Hello. How can I help?
Customer: childproof lock will noot deactiivate
JA: What's the brand and model of your appliance? How old is it?
Customer: varioperfect series 4
JA: How long has this been going on? What have you tried so far?
Customer: 3 years d
JA: Anything else we should know to help you best?
Customer: Tried the pressing 2 buttons as per the manual
Submitted: 13 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 13 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Bosch washing machine.

Expert:  KevinWhiteJA replied 13 days ago.

Please provide its complete model number (starts with E NR, from the label/rating plate located inside the door).

Customer: replied 13 days ago.
Door iis locked and i can't open it
Customer: replied 13 days ago.
VariePerfect series 4
Customer: replied 13 days ago.
3 years old
Customer: replied 13 days ago.
have tried holding down the 2 buttons as per the manuual
Expert:  KevinWhiteJA replied 13 days ago.

I understand.

Expert:  KevinWhiteJA replied 13 days ago.

Which two buttons ?

Expert:  KevinWhiteJA replied 13 days ago.

Can you attach an image of the control ?

Customer: replied 13 days ago.
speed/eco & finish in
Expert:  KevinWhiteJA replied 13 days ago.

If you cannot attach the image, please tell me what all buttons are there.

Customer: replied 13 days ago.
temp/rpm/finish in/speed eco/reduced ironing/aqua plus/start
Expert:  KevinWhiteJA replied 13 days ago.

Thank you.

Please press and hold the RPM and FINISH IN buttons together for around 10 seconds to unlock the control.

Customer: replied 13 days ago.
tyvm
Customer: replied 13 days ago.
sorted
Expert:  KevinWhiteJA replied 13 days ago.

Excellent :)

Expert:  KevinWhiteJA replied 13 days ago.

Glad it is sorted.

If there is anything else I can help you with, please let me know.

Customer: replied 13 days ago.
ty again
Expert:  KevinWhiteJA replied 13 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.