Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please provide its make and complete model number (from the label/rating plate located inside the door).
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However, if you opt for phone call then another expert will call you based on their availability.
These issues may occur if drain is clogged.
You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.
After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.
Then please clean the mesh filter from inside and make sure it is not blocked.
Now, reconnect everything and plug it back; select any program.
It should work however, if the problem occurs again you will have to replace the power board and/or aquastop valve to solve the issue.
Alternatively, you may call Russell Hobbs at 0345(###) ###-####to book in warranty repair.
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