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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8482
Experience:  18+ years experience as Appliance Tech.
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On our inverted marching machine we are getting an LE code

Customer Question

On our inverted marching machine we are getting an LE code on the 30 minute cycle and the washing hasn’t drained and spun. Is there a way to resolve easily
JA: What's the brand and model of your appliance? How old is it?
Customer: invertex direct drive 8kg. Not sure the time as we bought the house 2 years ago
JA: How long has this been going on? What have you tried so far?
Customer: just today. Tried restarting the cycle but it always ends up the same
JA: Anything else we should know to help you best?
Customer: no
Submitted: 6 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 6 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your washing machine.

Expert:  KevinWhiteJA replied 6 days ago.

Please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 6 days ago.
F1281TD5
Expert:  KevinWhiteJA replied 6 days ago.

Thank you for the model number.

Please allow few minutes while I check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 6 days ago.

LE error code in your appliance indicates hall sensor fault.

This is caused due to faulty sensor located at the rear of the drum, which will need replacement.

Expert:  KevinWhiteJA replied 6 days ago.

However, before you replace it, please try this to solve the issue:

You will have to unplug the appliance and remove the bottom front flap.

Then keep some beach towels and shallow container under the filter.

Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.

Also with your fingers check if impeller rotates, then reconnect everything and plug it back.

Then try any program and it should work however, if the issue appears again, then I am afraid, the sensor will need replacement. 

Expert:  KevinWhiteJA replied 6 days ago.

Alternatively, you may call LG at 0344(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 6 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful evening.

Customer: replied 6 days ago.
Thanks I am trying that now
Expert:  KevinWhiteJA replied 6 days ago.
You are very welcome and Good Luck.