How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8542
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

I have a Samsung washing a shing machine 8 kgs load. I was

This answer was rated:

I have a Samsung washing a shing machine 8 kgs load.
JA: What Samsung product do you have?
Customer: I was doing some washing and the machine stopped a day there was no alpha numeric code; just a cartoon of square hwareature in red, l
JA: What have you tried so far with your Samsung product?
Customer: The error code is a red creature with a face detail. Ease let me kno
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: The face is red with angry expression. Thanyou

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Samsung washing machine.

Please provide its complete model number or an image of the control, with the lights that remain on/will flash (if you do not know the model number).

Good day,

Without the information requested in my previous response, I can only give you a general answer however, I hope this helps.

The RED angry expression face indicates, control is locked.

Please press and hold the TEMP and SPIN buttons (or two buttons with LOCK symbol) together for around 10 seconds to unlock the control.

This will solve the issue, if there is anything else I can help you with, please let me know.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

KevinWhiteJA and 2 other Appliance Specialists are ready to help you