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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8542
Experience:  18+ years experience as Appliance Tech.
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How can I book a repair? cannon CH60GCIK, About 6 months,

Customer Question

How can I book a repair ?
JA: What's the brand and model of your appliance? How old is it?
Customer: cannon CH60GCIK
JA: How long has this been going on? What have you tried so far?
Customer: About 6 months
JA: Anything else we should know to help you best?
Customer: Not really as I don’t know much about the cooker
Submitted: 12 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 12 days ago.

Good afternoon and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Hotpoint Cannon Gas cooker.

Expert:  KevinWhiteJA replied 12 days ago.

What is the issue with your appliance ?

Customer: replied 12 days ago.
The grill part is not working at all
Customer: replied 12 days ago.
I have no idea what the problem is
Expert:  KevinWhiteJA replied 12 days ago.

OK, this indicates the grill thermostat is faulty, and will need replacement.

Expert:  KevinWhiteJA replied 12 days ago.

As this a gas appliance, you will have to contact Gas safe certified engineer to get it replaced.

Expert:  KevinWhiteJA replied 12 days ago.

Alternatively, you may call Hotpoint at 03448 225 225 to book repair.

If there is anything else I can help you with, please let me know.

Customer: replied 12 days ago.
Can I get the gas certified engineer number please
Expert:  KevinWhiteJA replied 12 days ago.

You can check it on yell.com with your area code.

Customer: replied 12 days ago.
Ok thanks
Expert:  KevinWhiteJA replied 12 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.