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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8482
Experience:  18+ years experience as Appliance Tech.
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I have a Siemens induction hob EH611BA18E it went off last

Customer Question

I have a Siemens induction hob EH611BA18E it went off last night with e1 on the hob. Its still not working now after being switched off all night. Please advise
JA: Is your Siemens hob gas or electric? How old is it?
Customer: Its electric about 8 years old
JA: How long has this been going on with your Siemens hob? What have you tried so far?
Customer: We have tried everything that is suggested in the manual it just started last night
JA: Anything else we should know to help you best?
Customer: No not really it just went off while I was cooking
Submitted: 5 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 5 days ago.

Good afternoon and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Siemens Hob.

Expert:  KevinWhiteJA replied 5 days ago.

Same error code has appeared again on the control ?

Customer: replied 5 days ago.
Expert:  KevinWhiteJA replied 5 days ago.

Thank you.

Error code E1 is communication fault between the PC board and Operating module.

As leaving it unplugged has not resolved the issue, I am afraid, either of these boards will need replacement.

Expert:  KevinWhiteJA replied 5 days ago.

The operating module is available for £52 and power board is available for £312 however, it is more likely that operating module is faulty, and will need replacement.

Alternatively, you may call Siemens at 03448 928 999 to book repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 5 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.