Appliance Repair Questions? Ask a Technician for Answers ASAP
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It was professionally installed ?
OK, anything else (any other appliance) is installed on same circuit as the hob ?
OK, and I believe you are using correct type of pans etc. as well ?
Please contact place of purchase or the installer as it seems, this is not correctly installed or the control board inside the hob is faulty hence, the hob should be replaced.
Sorry about the bad news.
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