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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8485
Experience:  18+ years experience as Appliance Tech.
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I have a NW 901G oven the problem I am experience is, on

Customer Question

I have a NW 901G oven the problem I am experience is,
JA: Is your oven gas or electric? How old is it?
Customer: on lighting the oven I push the control knob in and select a temperature the ignition is lighting the oven but on release of the control knob the gas flow stops and the ingnition attempts to relight the oven
JA: How long has this been going on with your oven? What have you tried so far?
Customer: It started last Sunday I have not tried to resolve it
JA: Anything else we should know to help you best?
Customer: Not that I can think of at the moment
Submitted: 5 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 5 days ago.

Good morning and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your New world gas oven.

Expert:  KevinWhiteJA replied 5 days ago.

Please allow few minutes while I check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 5 days ago.

I am afraid, this indicates the selector switch located behind the knob is faulty, and will need replacement.

As this is a gas appliance, you will have to contact gas safe certified engineer to book repair.

If there is anything else I can help you with, please let me know.

Customer: replied 5 days ago.
OK thank Will arrange an engineer
Expert:  KevinWhiteJA replied 5 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.