Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please provide its complete model number.
Thank you for the model number.
In fridge freezer, it is found on the label/rating plate located inside the door.
Please allow few minutes while I check its schematics and then type the answer.
This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.
Please try this to solve the issue:
Leave it unplugged and empty with door open for around 5-24 hours.
Then plug it back (expect some water on the floor) and wait for another 3-8 hours so it gets back to optimum temperature.
The problem should be resolved.
However, if the issue appears again and fan will not work then fan motor is faulty, and will need replacement.
If the fan works, and issue is still there, then the problem is with defrost operation.
You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.
One more thing, these are common issues which occur during this time of the year.
Alternatively, you may call Zanussi at 03445 610 645 to book repair.
If there is anything else I can help you with, please let me know.
You may keep the freezer at -22 and fridge at 2 degrees during this time of the year.
In winters you can keep freezer at -18 and Fridge at 6 degrees.
No, unplugging it will reset whole appliance including fridge and freezer.
You may try above advise after you have used most of the products.
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