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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8532
Experience:  18+ years experience as Appliance Tech.
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Error code E02. Please advise, NEFF dishwasher, TypeSI6P1F,

Customer Question

Error code E02. Please advise
JA: What device or product does this involve?
Customer: NEFF dishwasher
JA: What's the brand and model of your product?
Customer: TypeSI6P1F
JA: What have you tried so far?
Customer: Turning off and on. Error message twice
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Plates glassware etc comes out cold not warm
Submitted: 10 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 10 days ago.

Good morning and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Neff Dishwasher.

Expert:  KevinWhiteJA replied 10 days ago.

Please provide its complete model number (starts with E NR, from the label/rating plate located inside the door).

Customer: replied 10 days ago.
S513G6QX0G/08. Thanks
Expert:  KevinWhiteJA replied 10 days ago.

Thank you for the model number.

Please allow few minutes while I check its schematics and then type the answer.

Customer: replied 10 days ago.
Thanks
Expert:  KevinWhiteJA replied 10 days ago.

Error code E02 is communication fault between the heating element and control module.

The heater has to be checked, if that is fine then I am afraid, the control will need replacement.

If you are willing to repair it yourself, you will have to unplug it, and pull it out.

Then lay it on its back, and then you can test the heater, if it is open circuit replace it however, if it tests fine, then replace the control.

Alternatively, you may call Neff at 03448 928 989 to book repair.

If there is anything else I can help you with, please let me know.

Customer: replied 10 days ago.
Thanks that’s helpful
Expert:  KevinWhiteJA replied 10 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.