Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** Support Technician with over 10 years of experience, and I will assist you with your appliance today. I am sorry to hear you are having trouble with your Vax, I understand how frustrating that can be. Hope we can resolve it quickly via type response.
Could you please advise its complete model number/serial number please?This can be found on the silver label on your machine. Your serial number is ***** barcode number and will start with 111...
I appreciate the above details. Please bear with whilst looking this for you.
Sorry, I am not available for phone calls however, I am happy to help via chat. If someone else is available for calls, they will call you.
May I know if the issue for no suction is coming from the base or from the hose? or both?
Glad to be of service to you today and I do hope that I was able to assist fully. Is there anything else that I might help you with?