Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** Support Technician with over 10 years of experience, and I will assist you with your appliance today. I am sorry to hear you are having trouble with your Hotpoint washing machine, I understand how frustrating that can be. Hope we can resolve it quickly via type response.
Thank you for your patience while I investigated your question.
Without the model information requested I can only provide generic advice.
Are you getting any error codes or messages?
Please consider the following details below that could possibly be the cause.
However, as this is brand new, I would recommend you should contact Hotpoint for possible repair, refund and or replacement of the product. You will juts need your proof of purchased for this. Phone numbers will be in your owners manual.
If you need further assistance, please let me know.