How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8532
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

We have a wine cooler H820xW295x570 which is about 5 years

Customer Question

We have a wine cooler H820xW295x570 which is about 5 years old. The temperature was at12 degrees but a couple of days the temperature was 22 degrees and the light was flashing. Tried adjusting manually - no joy. Switched off and back on the temperature went higher. It does sound as though a motor is working. Also it seems there is an usual smell.
JA: What's the brand and model of your wine cooler?
Customer: CDA model either FWC152,303,603 AND 623. Can’t tell which model is
JA: How long has this been going on with your wine cooler? What have you tried so far?
Customer: Less than a week. Tried manual adjustment and switching on or off. Also cleaned the front of the grid at the bottom
JA: Anything else we should know to help you best?
Customer: As stated it sounds as though the motor is working.
Submitted: 10 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 10 days ago.

Good afternoon and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your CDA Wine Cooler.

Expert:  KevinWhiteJA replied 10 days ago.

Please allow few minutes while I check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 10 days ago.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this to solve the issue:

Leave it unplugged and empty with door open for around 5-24 hours.

Then plug it back (expect some water on the floor) and wait for another 3-8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or control board to resolve the issue.

Alternatively, you may call CDA at 01949 862010 to book repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 10 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.