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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My Vax Blade is quite new an doesn't work. It doesn't plck

Customer Question

My Vax Blade is quite new an doesn't work. It doesn't plck up hardly anything from my carpets.
JA: What's the brand and model of your appliance? How old is it?
Customer: Blade 4
JA: How long has this been going on? What have you tried so far?
Customer: Been like this since I bought it a couple of months ago.
JA: Anything else we should know to help you best?
Customer: Just that it is not fit for purpose
Submitted: 5 days ago.
Category: Appliance
Expert:  Mace2012 replied 5 days ago.

Good day,

Welcome to, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** Support Technician with over 10 years of experience, and I will assist you with your appliance today. I am sorry to hear you are having trouble with your Vax, I understand how frustrating that can be. Hope we can resolve it quickly via type response.

Could you please advise the model number please. This can be found on the silver label on your machine. Your serial number is ***** barcode number and will start with 111...

Customer: replied 4 days ago.
Refund my £1 please. I am not interested in your response.