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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8486
Experience:  18+ years experience as Appliance Tech.
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My Bosch integrated dishwasher keeps trying to drain and

Customer Question

Hello
JA: Hi. How can I help?
Customer: my Bosch integrated dishwasher keeps trying to drain and won’t come out of cycle or reset
JA: Do you know the model of your Bosch dishwasher? How old is it?
Customer: smv40c30gb/48
JA: What have you tried so far with your Bosch dishwasher?
Customer: I turned the mains off and cleaned the filter taking any water in there out by draining with a cloth
JA: Anything else we should know to help you best?
Customer: nope
Submitted: 5 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 5 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Bosch Dishwasher.

Expert:  KevinWhiteJA replied 5 days ago.

Please allow few minutes while I check its schematics and then type the answer.

Customer: replied 5 days ago.
Here is a video of the sound it is making and the lights showing even when it’s opened
Expert:  KevinWhiteJA replied 5 days ago.

Thank you.

The tap light is flashing as well.

Expert:  KevinWhiteJA replied 5 days ago.

This indicates water has leaked in the base of appliance and activated the anti-flood device.

You may unplug it and remove the plinth (base panel below the door) of the appliance.

You will see a white/grey plastic cover and above the white/grey plastic base tray there is a metal cover.

Remove this and then you can try and soak the water up from the base there.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back, select any program.

It should work however, if the problem occurs again you will have to replace the flow sensor and/or aquastop valve to solve the issue.

Expert:  KevinWhiteJA replied 5 days ago.

Alternatively, you may call Bosch at 03448 928 979 to book repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 5 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.