How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8532
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

Why is my Siemens fridge freezer beeping? About 11 years

Customer Question

Why is my Siemens fridge freezer beeping?
JA: Do you know the model of your Siemens fridge? How old is it?
Customer: About 11 years old
JA: How long has this been going on with your Siemens refrigerator? What have you tried so far?
Customer: Touching the panel on the top next to the temperature button. It switches the sound off and a few hours later it starts again. The freezer door is jammed frozen so I have not been able to open it
JA: Anything else we should know to help you best?
Customer: Not been able to use the freezer for almost 9 months. Its not frost free
Submitted: 10 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 10 days ago.

Good evening and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Siemens Fridge Freezer.

Expert:  KevinWhiteJA replied 10 days ago.

Please provide its complete model number (from the label/rating plate located behind the vegetable drawer).

Customer: replied 10 days ago.
Sorry I can't see it
Expert:  KevinWhiteJA replied 10 days ago.

No problem, I understand.

Expert:  KevinWhiteJA replied 10 days ago.

Please allow few minutes while I type the answer.

Customer: replied 10 days ago.
It's ok
Expert:  KevinWhiteJA replied 10 days ago.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this to solve the issue:

Leave it unplugged and empty with door open for around 5-24 hours.

Then plug it back (expect some water on the floor) and wait for another 3-8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.

Alternatively, you may call Siemens at 03448 928 999 to book repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 10 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful evening.