How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8542
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

What does the tap image mean? Bosch quite old, nothing

This answer was rated:

What does the tap image mean?
JA: What's the brand and model of your faucet? How old is it?
Customer: Bosch quite old
JA: How long has this been going on with your Bosch faucet? What have you tried so far?
Customer: nothing switching on and off
JA: Anything else we should know to help you best?
Customer: no just no water going in

Good evening and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Bosch appliance.

Please provide its complete model number (starts with E NR). 

Customer: replied 11 days ago.
Where is it

You may find it on the label/rating plate located inside the door.

Good day,

Without the information requested in my previous response, I can only give you a general answer however, I hope this helps.

Tap light indicates, water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.

After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.

Then please clean the mesh filter from inside and make sure it is not blocked.

Now, reconnect everything and plug it back; select any program.

It should work however, if the problem occurs again you will have to replace the flow sensor and/or aquastop valve to solve the issue.

Alternatively, you may call Bosch at 03448 928 979 to book repair.

If there is anything else I can help you with, please let me know.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful evening.

Customer: replied 11 days ago.
Sgv46m43gb/01
Customer: replied 11 days ago.
Is someone ringing me
Thank you for the model number.
Please try above advise to solve the issue.
KevinWhiteJA and 2 other Appliance Specialists are ready to help you