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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8486
Experience:  18+ years experience as Appliance Tech.
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I have a 15 year old Zigzag appliance which has worked

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I have a 15 year old Zigzag appliance which has worked perfectly ever since installation but has suddenly started to freeze everything in the fridge area. Please help me!!
JA: What's the brand and model of your fridge?
Customer: Maytag Zigzag model`2626GEKB ZN11743916GL
JA: How long has this been going on with your Maytag refrigerator? What have you tried so far?
Customer: four days. I have lowered the temperature from 4 to 3 but it makes no difference. The freezer works well!
JA: Anything else we should know to help you best?
Customer: No, thank you, ***** ***** suggest a remedy!

Good afternoon and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Maytag Zigzag refrigerator.

Please allow few minutes while I check its schematics and then type the answer.

Customer: replied 4 days ago.
Thank you, ***** ***** eagerly

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this to solve the issue:

Leave it unplugged and empty with door open for around 5-24 hours.

Then plug it back (expect some water on the floor) and wait for another 3-8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.

Alternatively, you may call Maytag at 03448 224 224 to book repair.

If there is anything else I can help you with, please let me know.

I hope I was able to answer your question.

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Have a wonderful day.

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