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James, Handyman
Category: Appliance
Satisfied Customers: 11502
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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I cannot use the red button to empty my machine a v8 animal

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I cannot use the red button to empty my machine a v8 animal complete
JA: Who makes your appliance? How old is it?
Customer: V8animal complete 261119
JA: How long has this been going on? What have you tried so far?
Customer: I tried to open it yesterday and it wouldn’t empty the red button seems stuck
JA: Anything else we should know to help you best?
Customer: When I tried the middle came away so I pushed it back in
Customer: replied 9 days ago.
I cannot empty my v8 animal complete no 261119 as the red button does not release
Customer: replied 9 days ago.
I cannot undo my v8 machine with the red button

Hello and welcome to JustAnswer! My name is***** a technician with over 10 years of experience, and I'll be assisting you today. Sorry to hear your having issues, please stand by while I look into the problem for you, this is not an immediate service however I will try and respond as soon as possible.

James and 2 other Appliance Specialists are ready to help you
Customer: replied 9 days ago.
Ok look forward to hearing from you

To confirm the red button moves when pressed?

As discussed once the new bin from Dyson arrives remove the old one, slot the new one in place and that should solve the issue.