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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8518
Experience:  18+ years experience as Appliance Tech.
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Our fridge freezer appears to emit a short high pitched

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our fridge freezer appears to emit a short high pitched squeek every 90 seconds or so. Is this possible? And if so what does it mean and how do I make it stop?
JA: What's the brand and model of your fridge? How old is it?
Customer: ZBB27650SA - about 6 years old
JA: How long has this been going on with your refrigerator? What have you tried so far?
Customer: a couple of hours. I’ve tried switching it off at the control panel, and at the mains, and at the fuse box but the squeak continues
JA: Anything else we should know to help you best?
Customer: We tried leaving the fridge door open - that did eventually set an alarm off but a different sound and much more rapid.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Zanussi Fridge Freezer.

Please allow few minutes while I check its schematics and then type the answer.

Customer: replied 6 days ago.
thanks

The squeak is coming from the bottom or from the rear of your appliance ?

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Sorry, I am not available for phone calls, and I am happy to help this way.

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Customer: replied 6 days ago.
ok - the fridge freezer is installed in a kitchen unit so it’s hard to tell where the sound is coming from, but it sounds like it’s coming from above

OK, I understand.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

The fan may be hitting ice at the rear.

Please try this to solve the issue:

Leave it unplugged and empty with door open for around 5-24 hours.

Then plug it back (expect some water on the floor) and wait for another 3-8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or control board to resolve the issue.

Alternatively, you may call Zanussi at 03445 610 645 to book repair.

If there is anything else I can help you with, please let me know.

I hope I was able to answer your question.

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Have a wonderful evening.

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