How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 22449
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

Hotpoint washing machine beeping and flashing red lock

This answer was rated:

Hotpoint washing machine beeping and flashing red lock light
JA: What happened just before the light on your Hotpoint washer came on?
Customer: Smell of burn so turned off went to restart and beeped and flashing light came on
JA: How long has this been going on with your Hotpoint washer? What have you tried so far?
Customer: First time drained it and checked door
JA: Anything else we should know to help you best?
Customer: Red light on and beeps every 5 seconds

Hi, Im Daniel and welcome to Just Answer. Sorry to hear you are having trouble with your washer, Hopefully i can help you on this.

You may get an offer for a phone request, Now im afraid i dont do them as i only do the online chat so if you dont want the phone request then just ignore it.

Can you post the model number please.

Regards

Customer: replied 6 days ago.
WMBF742
Customer: replied 6 days ago.
Online chat
Customer: replied 6 days ago.
What seems to be the problem

Thanks for that.

If the lock light is on and you smell burning then its more then likely the door lock has burnt out as these are prone for this happening.

There was a recall for the door locks burning and your model is on there. Now it doesnt mean it part of it as it depends on the serial number.

Click the link below and enter your details of your washer and it will tell you if its part of the recall.

https://washingmachinerecall.whirlpool.co.uk/

But if your model isnt part of the recall it can still be the door lock and wiring so you need to check them and see if its burnt out from there.

Customer: replied 6 days ago.
I live in Ireland it doesn't recognise my postcode

Ok try this one as its on the Irish website for Whirlpool.

https://washingmachinerecall.whirlpool.ie/

Daniel and other Appliance Specialists are ready to help you