Hi, my name is***** a certified appraiser, and I'd be happy to help.
Is it possible to upload photos of the item, including any and all marks/signatures? There is NO FEE for adding photos
1. BEST OPTION: App/website option: There should be a +ADD FILES feature next to our Send button. If not, then there is a paperclip above the reply box that you click to attach photos. Or there is a document icon with a blue UP arrow. The photos won’t upload unless you also have at least one word in the text box! You won’t see the attached photo along with the text before you post it, but you will see the paperclip or attach button turn green.
2. ONLY AVAILABLE TO SOME ACCOUNTS: Text option: You can send photos one at a time via return text. If you are getting texts from me, that’s your number—just REPLY (do not set up a new text). One photo per text and please make sure that there is at least one word typed in the text too so I can confirm it came in.
3. Social media option: post it with PUBLIC access to Facebook, Twitter, or Instagram, and send me the link
4. You can email them to *****@******.*** and ask them to either attach to this thread (give them the link) or forward them to AppraiserJM. This method takes at least a few hours to be forwarded, so try 1-3 above first! And make sure to let me know ASAP if you chose email. The email must come from the address you used to sign up for JustAnswer.
If that doesn’t work, please reach out to Customer Service for help at no additional charge:
https://www.justanswer.com/help/contact-us 1(###) ###-####/p>
I look forward to working with you. Sincerely, Jennifer