Audi Repair Questions? Ask a Mechanic for Answers ASAP
Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologise for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.
Dear customer, do you have any warning light lit? Have you recently done maintenance to the battery and alternator?
Dear customer, I apologize for my delay to get back to you. Just around 2014 onwards came two types of Audi models. The Audi implemented a sensory system to night driving close to these years, which means that receiving a light directly in front of you, the low beams are activated illuminating the lower road is a system that could bring certain problems in the long run because the sensors over time could be damaged by causing the lights to always be fixed towards the ground at low level without activating the high beams.
If your model has this type of system the problem will be at the electronic or sensory level and for this, a configuration problem in the electronic system should be ruled out first, basically you should start with a computerized diagnosis to restore the initial configuration of the vehicle, In order to correct this quickly, but if the problem continues, the sensor located near the windshield should be checked and it will most likely have to be replaced.
But if your Audi did not come with this type of system, the problem is simply that the high beams have burned out. Your Audi has two types of lights, one high and one low, what could have happened is that for these 6 years of use the life of the bulbs has ended, therefore you will need to replace the headlight bulb for this you have to remove the headlight will proceed to disassemble remove the headlights go buy them for samples because only a specific type of headlight for each type of Audi serves, now I would recommend you order them without first proceeding to buy it according to the sample.
Do you understand me dear customer?My goal is to give you the best experience possible that's why i am sorry for my delay! I hope I have earned a 5 star rating today. Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave JA today. If you need more assistance, please use the reply box below and let me know. It has been my pleasure to assist you!Kind regards.Keep safe, Sebastian.
If you could then share a video or picture of the motion of the lights would be really helpful.
Ok, i am glad you sorted out the problem. and i apologize sometimes just reading the description is not enough and as i am not with the vehicle is hard for us.I apologize and i will request a refund for you as well as you did.