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Gavin Perry
Gavin Perry, Auto Mechanic
Category: Audi
Satisfied Customers: 2185
Experience:  Licensed diagnostic and repair technician
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Gearbox malfunction no reverse gear, but says ok to drive,

Customer Question

hi there , gearbox malfunction no reverse gear , but says ok to drive, how would i clear this fault? Car has only just been serviced , its an s5
JA: How many miles are on the car? Have you noticed any fluid leaks lately?
Customer: 40,000 and no leaks
JA: What year is your S5?
Customer: its 2018
JA: Are you fixing your S5 yourself? What have you tried so far?
Customer: ive tried holding the accelerator down and turning it on and off for a reset but the same message comes up
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: not really its has literally just started
Submitted: 20 days ago.
Category: Audi
Customer: replied 20 days ago.
sorry its a 2014 S5 and only 27,000 miles
Expert:  Gavin Perry replied 20 days ago.

Hi my name is ***** ***** am here to assist you Today is this a case that it just has a warning message saying it can not select reverse but does or does it actually not select reverse.

Customer: replied 20 days ago.
hi Gavin ...sorry im relaying info for my sister who is stranded at toddington services ! it says gearbox malfunction , no reverse gear but ok to drive...but there is no reverse gear
Expert:  Gavin Perry replied 20 days ago.

It will need diagnostics plugging in it could just need a software update.

Customer: replied 20 days ago.
ok thanks
Expert:  Gavin Perry replied 20 days ago.

No problem regards Gavin.