Audi Repair Questions? Ask a Mechanic for Answers ASAP
Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, did this problem start recently?
Dear customer, I invite you to check the settings you have set in the MMI. To do this you must enter Car and in the option of opening doors or something like that you get the boot to take it always closed or to open it manually. In any case with the key pressed for a few seconds it should open, if the signal does not arrive it is likely that the mechanism is presenting a fault at the actuator level, however I would like to give more details about whether the other doors work normally, so we could rule out a fault in the central locking or electrical level.
Dear customer, it is my pleasure to serve you. You may wish to mark me as a favourite expert for future reference. I hope I was able to answer your question. If you would like to ask me another question in the future, you can add me as a Favourite Expert. You will have the option to do so on your "My Questions" page or you can request me by name on the site if you wish. My name is @Exp-JoseSebas Thank you for trusting Justanswer.
Dear customer no doubt moisture on the contacts could generate something similar but it rarely affects only one door and would require a somewhat higher exposure, have you noticed signs of this moisture on any other component?
Dear customer it is a good option, if you are sure of the steps you have taken in the configuration, sometimes these system failures can be related to incorrectly recorded data and would merit a reset of the values from a diagnostic unit.
Yes dear customer, an audi specialist could do this, as they have diagnostic equipment with audi software.
Perfect dear customer, I will be always attentive.