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Hi, Welcome to Just Answer. I'm Chris, a small animal Vet based in the UK. I am reviewing your question and will get back to you as soon as possible
Sorry to hear of this problem with Ben, are you able to send me a picture of the affected areas?
Thanks for those. I would advise initially treating for mites using ivermectin (Xeno 50 Mini), 3 treatments at 2 week intervals. If this doesn't resolve the problem then a full veterinary examination will be needed to identify the underlying cause of the problem.
I hope that helps?
It can be purchased from your vets online or from an online pet pharmacy, see https://www.animeddirect.co.uk/small-animals/healthcare/parasite-control?product_list_order=name_desc&gclid=CjwKCAjwkqPrBRA3EiwAKdtwkzOLqWdZSJ3v_JPzOYj373pfxPMZVzNMxkwDTiURD05xBrwb0Xh-5BoCxCYQAvD_BwE
They can be contagious but you are more likely to see symptoms if the bird is otherwise debilitated in some way, so that could be the case here
Apologies if the link was not clear. The Xeno 50 is for external application only, mite are only found externally in the skin.
This is the product you require, note that it may be cheaper from other websites, this is purely any example.