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Steve, BMW Expert
Category: BMW
Satisfied Customers: 25405
Experience:  BMW Expert
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Hi, I recently purchased a 2010 120D cabriolet. Radio/ CD and

Customer Question

Hi, I recently purchased a 2010 120D cabriolet. Radio/ CD and display were all working fine this morning. Used the car again about an hour ago, but no radio/ CD display at all and no sound. Tried turning the engine off and back on, tried pressing in the volume switch, tried scrolling through the medium changer (CD/ radio) tried all buttons on steering wheel. On scrolling the volume up there is a single (not constant) interference-type crackle over the speakers. Please can you help? Thanks in advance
Submitted: 4 years ago.
Category: BMW
Expert:  Steve replied 4 years ago.

Check your fuses if you have not

If no fuses are blown, then you can try unhooking the car battery for an hour to preform a full reset.

If the issue persists then I am afraid that you are dealing with hardware or software failure which will require parts replacement (most likely of the radio itself) and/or reprogramming of the system

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