How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve Your Own Question
Steve, BMW Expert
Category: BMW
Satisfied Customers: 25412
Experience:  BMW Expert
Type Your BMW Question Here...
Steve is online now

I have a bluetooth module in my boot, nothing

This answer was rated:

i have a bluetooth module in my boot, nothing for bluetooth shows up on my radio?
i have disconnected and connected the module again to reset it still with no luck. when its disconnected my usb option is also un available, when its reconnected the usb is available (meaning the unit is getting power and working) but the radio still has no options for bluetooth?
any idea how to fix this?
I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked..thank you for your attention to the rating requirement.the only possible fixes would be a software update or a module replacement - just because USB disappears does not mean the unit is 100% functional...Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Customer: replied 1 year ago.
So how do I do a software update on it?
Customer: replied 1 year ago.
The unit is over £500 replacement
Please do not forget to CLICK ON a positive ratingonly a main dealer or garage with main dealer level programming equipment can do this. unfortunately part of the cost of ownership of this vehicle. As the question has been answered please kindly CLICK ON a positive rating
Steve and other BMW Specialists are ready to help you