BMW Repair Questions? Ask a Mechanic for Answers ASAP
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thank you for confirming.
this is likely a nav firmware issue (not related to dvd version).
I would first reset the system but unhooking the vehicle battery for an hour.
if the problem persists, the next step would be to have the system reprogrammed with a bmw scan tool to update it to the latest firmware version.
in a worst case scenario it could be a hardware problem requiring the nav computer to be replaced, but that is unlikely
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