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Gavin Perry
Gavin Perry,
Category: BMW
Satisfied Customers: 347
Experience:  dasdasd
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I’ve put shopping in the boot. My boot not shut properly

Customer Question

I’ve put shopping in the boot. My boot not shut properly light came on. I slammed the boot shut without looking at why it wasn’t shut. Now I can’t get it open.
Assistant: Just to clarify, what are the exact lights you're talking about?
Customer: On the dash board. The same kind of light that comes on if one of the doors aren’t shut properly
Assistant: What is the model/year of your BMW?
Customer: It’s 20019. It’s a 218 convertible
Assistant: What year is your Convertible?
Customer: 2019
Assistant: Are you fixing your Convertible yourself? What have you tried so far?
Customer: ive only tried using the key fob and locking unlocking several times. I’ve tried using the button thats in the dashboard to open the boot. I’ve had a look at the back seats to see if the come down but I don’t think they do
Assistant: Anything else you want the Mechanic to know before I connect you?
Customer: No I don’t think so
Submitted: 4 days ago.
Category: BMW
Expert:  Marc Webster replied 4 days ago.

Hello ill try and assist you with this issue,

 

Expert:  Marc Webster replied 4 days ago.

when you lock and unlock the boot can you here the lock motor turning or working?

Customer: replied 4 days ago.
Yes I can hear the click sound
Expert:  Marc Webster replied 4 days ago.

have you gave the boot lid a firm pull or tried to move it at all i cant take a phone call at this minute

 

Customer: replied 4 days ago.
I just tried to open my roof and it said it’s not possible because the tailgate might not be closed properly
Expert:  Gavin Perry replied 4 days ago.

Hi my name is Gavin can you see a lock in between the number plate lights.

Customer: replied 4 days ago.
Do you mean the button that I press manually to open it after I’ve done the electronic one
Expert:  Gavin Perry replied 4 days ago.

No it looks like a normal lock.

Customer: replied 4 days ago.
Yes I have tried that button
Customer: replied 4 days ago.
You mean a key lock. No there isnt
Expert:  Gavin Perry replied 4 days ago.

Have you tried using the blade in the key.

Customer: replied 4 days ago.
What on?
Expert:  Gavin Perry replied 4 days ago.

On the boot lock.

Customer: replied 4 days ago.
So basically I need to find a hole that blade goes in to manually open the boot?
Expert:  Gavin Perry replied 4 days ago.

Yes it normally is between the reg plate light.