Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.
Dear customer, there are two models of skoda superb, a model that has a tail and hatchback model, in both models the rear seats are foldable, therefore you can move them forward to get in the trunk when you do this you will have to remove the upholstery from the back of the tail gate and in this way you will access the hook that frees the trunk.
The problem is that if i well remember, the upholstery cannot be removed at least that the door is open because of that, I need you to try first if you can to remove the upholstery because as I am not with the vehicle do not remember all teh skoda models.
Now if you can remove the upholstery in this model, the only way to open the trunk through some hooks that are introduced but we as mechanics do not really work with locksmiths since this is a specialized area, so there are specialized garages in this type of work.
You may be presenting simply a problem with the hook has got stuck. The rear door lock mechanism is simply a mechanism that consists of fingerprints and hooks that allow the opening or the grip of the lock, the problem is that when these systems start to get damage, the entire lock is replaced completely since the parts are not sold separately.
Do you understand dear customer?