How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Gavin Perry Your Own Question
Gavin Perry
Gavin Perry, BMW Mechanic
Category: BMW
Satisfied Customers: 1958
Experience:  Licensed diagnostic and repair technician
105804848
Type Your BMW Question Here...
Gavin Perry is online now

I’m driving a bmw 520d 2017 g30 and I have sine coming

Customer Question

Hello
JA: Hi. How can I help?
Customer: I’m driving a bmw 520d 2017 g30 and I have sine coming (drivetrain) continue driving
JA: Are you fixing your 330 yourself? What have you tried so far?
Customer: I booked for tomorrow
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: First the turbo pipe burst
Submitted: 12 days ago.
Category: BMW
Expert:  Gavin Perry replied 12 days ago.

Hi my name is ***** ***** am here to assist you Today have you had the boost pipe replaced yet.

Customer: replied 12 days ago.
I did
Customer: replied 12 days ago.
But the sine still not going
Expert:  Gavin Perry replied 12 days ago.

Is this light on see image.

Customer: replied 12 days ago.
it was on but the mechanic did and this sine is gone only drivetrain is on only now
Expert:  Gavin Perry replied 12 days ago.

When did the boost pipe fail.

Customer: replied 12 days ago.
On last Saturday
Expert:  Gavin Perry replied 12 days ago.

How is the power / drivability of the vehicle and i take it you have no way to access and trouble codes.

Customer: replied 12 days ago.
Is very aggressive not smooth like normal it feels something wrong
Expert:  Gavin Perry replied 12 days ago.

It will need to go on diagnostics to see what codes are stored.

Customer: replied 12 days ago.
I’m going tomorrow
Customer: replied 12 days ago.
Thanks for your help
Expert:  Gavin Perry replied 12 days ago.

No problem keep me posted Tomorrow.

Customer: replied 12 days ago.
Ok have a nice day
Customer: replied 12 days ago.
It ok if I continue driving??
Customer: replied 12 days ago.
Or just don’t ?
Expert:  Gavin Perry replied 12 days ago.

How many miles is the drive to the garage.

Customer: replied 12 days ago.
Les than mile
Expert:  Gavin Perry replied 12 days ago.

Then yes drive it just take caution.

Customer: replied 12 days ago.
Expert:  Gavin Perry replied 12 days ago.

You can drive the car to the garage just take caution at roundabouts / junctions.

Customer: replied 11 days ago.
Hello gavin how are y
Expert:  Gavin Perry replied 11 days ago.

I am good thank you how are you.

Customer: replied 11 days ago.
Just back from bmw and they told me
This problems
Found DPF blocked (50 grams of soot content)
2) exhaust temperature sensor fault - further investigation required
3) air mass too high fault codes present
Intlet and EGR cooler blocked suspect EGR cooler inlet blocked causing air mass faults
Need more time to strip extend of possible carbon build up!
Expert:  Gavin Perry replied 11 days ago.

The downfall of the modern Diesel engine carbon build up do they think the DPF will take a regeneration.

Customer: replied 11 days ago.
he told me the car is not doing regeneration for this reason
Customer: replied 11 days ago.
They told they going try to clean it as well
Expert:  Gavin Perry replied 11 days ago.

This could get expensive.

Customer: replied 11 days ago.
I know
Expert:  Gavin Perry replied 11 days ago.

Have they given you any costings.

Customer: replied 11 days ago.
From 1500 to 2000£
Expert:  Gavin Perry replied 11 days ago.

Normal sort of cost to sort out carbon build up issues.

Customer: replied 11 days ago.
Anyway thanks for your help
Customer: replied 11 days ago.
See the EGR can be cleaned ?
Customer: replied 11 days ago.
the told the going to replace the EGR cooler
Expert:  Gavin Perry replied 11 days ago.

Sometimes they can be cleaned.

Customer: replied 10 days ago.
Good morning gavin
Customer: replied 10 days ago.
See my car sine is gone
What to do ?
Expert:  Gavin Perry replied 10 days ago.

Morning what do you mean.

Customer: replied 10 days ago.
I Just no have engine light or the drivetrain on my dash
Expert:  Gavin Perry replied 10 days ago.

Have you got the car back now.

Customer: replied 10 days ago.
I didn’t give it because the holidays
Customer: replied 10 days ago.
It’s good for Wednesday
Customer: replied 10 days ago.
Booked *
Expert:  Gavin Perry replied 10 days ago.

ok so how is it i can help you Today.

Customer: replied 10 days ago.
I mean why the light it’s gone ?
Customer: replied 10 days ago.
Before I take to Bmw I have sine for drivetrain and not for dpf
Customer: replied 10 days ago.
they told dpf it’s the real
Son
Customer: replied 10 days ago.
No enymore
Expert:  Gavin Perry replied 10 days ago.

So what light is on now.

Customer: replied 10 days ago.
No
Expert:  Gavin Perry replied 10 days ago.

Has the power of the engine come back.

Customer: replied 10 days ago.
It doesn’t feel 100%
Expert:  Gavin Perry replied 10 days ago.

When are they going to repair it.

Customer: replied 10 days ago.
Wednesday
Expert:  Gavin Perry replied 10 days ago.

ok it will take them a few days.

Customer: replied 10 days ago.
Expert:  Gavin Perry replied 10 days ago.

ok.