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Gavin Perry
Gavin Perry, BMW Mechanic
Category: BMW
Satisfied Customers: 2193
Experience:  Licensed diagnostic and repair technician
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Rear window driver side not going up and a crunching noise

Customer Question

Rear window driver side not going up and a crunching noise cominG when I push the button
JA: What is the model/year of your BMW?
Customer: 4 series 2015
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: i won’t be fixing myself. Not tried anything
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: it’s a convertible and the roof now won’t go down either
Submitted: 18 days ago.
Category: BMW
Expert:  Gavin Perry replied 18 days ago.

Hi my name is ***** ***** am here to assist you Today it seems your window regulator has failed and will need replacing see image can you get the window back up for Tonight.

Customer: replied 18 days ago.
Thanks gavin
Customer: replied 18 days ago.
Not sure I’ll get it back up. It’s fully down
Expert:  Gavin Perry replied 18 days ago.

Have you got a garage.

Customer: replied 18 days ago.
I’ll try and find one that’s open
Expert:  Gavin Perry replied 18 days ago.

I mean at your home so your car is safe.

Customer: replied 18 days ago.
No I don’t
Expert:  Gavin Perry replied 18 days ago.

You might have to seal it up with some plastic.