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Kevin
Kevin, BMW Technician
Category: BMW
Satisfied Customers: 6803
Experience:  Diagnostic technician at Kemsing motor company
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Dsc failure, 3 series 2011 convertible, I didn’t try it at

Customer Question

Dsc failure
JA: What is the model/year of your BMW?
Customer: 3 series 2011 convertible
JA: Are you fixing your Convertible yourself? What have you tried so far?
Customer: I didn’t try it at all
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: And flat tyre monitor failure
JA: When it comes to this particular vehicle, have flat tires been a problem in the past?
Customer: no
Submitted: 12 days ago.
Category: BMW
Expert:  Kevin replied 12 days ago.

Hello and thank you for using JustAnswer. My name is***** am a vehicle master tech located in the UK and I will do my best to assist you. During this conversation, you will be given an automated offer for a phone call. You may accept or decline that offer. I don’t personally offer this service so if you take this another tech may call I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible. Can I first ask who I have the pleasure of speaking with today, please?

Customer: replied 12 days ago.
Florin shehu
Customer: replied 12 days ago.
yh u can give me a call better
Expert:  Kevin replied 12 days ago.

Hi, Florin, I hope you are well.The warning light will illuminate when a fault is detected in the system and the controller turns the system off to prevent incorrect operation .the car will need to be connected to a diagnostic scan tool to read the faults that the system has detected .rear wheel speed sensors are common to get damaged and cause your issue

Customer: replied 12 days ago.
can u let me know about that then dsc failure and flat tyre monitor failure
Customer: replied 12 days ago.
how much it can be to fix it
Expert:  Kevin replied 12 days ago.

it will be one issue causing both warnings the most common cause is the rear drive shafts have pickups for the speed sensors and the pickups corrode and swell and make contact with the speed sensors and damage them

Customer: replied 12 days ago.
Can it be fixed or not
Expert:  Kevin replied 12 days ago.

yes typically require driveshaft and speed sensor replacement .average cost is around £300 per side

Customer: replied 12 days ago.
where can i send it to fix it to bmw or any mechanic
Expert:  Kevin replied 12 days ago.

most garages will be able to connect to the car and diagnose and rectify the issue

Customer: replied 12 days ago.
is it just 2 sides or four of them
Expert:  Kevin replied 12 days ago.

just the rear is a common cause, one on each side.

Customer: replied 12 days ago.
Where can i send it to fix it
Expert:  Kevin replied 12 days ago.

most garages will be able to fix the car no need for a specialist

Customer: replied 12 days ago.
Ok and did u see the pictures rhat i send it to u
Expert:  Kevin replied 12 days ago.

yes i did

Customer: replied 12 days ago.
U see the parking beakes it stays yellow
Customer: replied 12 days ago.
Brakes
Expert:  Kevin replied 12 days ago.

yes its because all these systems are linked so 1 fault will effect them all

Customer: replied 12 days ago.
Ok so it’s something rhat it can be fixed yh
Customer: replied 12 days ago.
Roughly how much it can be all together
Expert:  Kevin replied 12 days ago.

yes

Customer: replied 12 days ago.
Coz even the back ture passenger seat it’s flat and it doesn’t take no air
Customer: replied 12 days ago.
Tyre*
Expert:  Kevin replied 12 days ago.

if it is indeed the wheel speed sensor it's around 300 per side so if it needs both sides expect to pay around 600.the tyre needs to be rectified also

Customer: replied 12 days ago.
how much it’s for the tyres to be rectified
Expert:  Kevin replied 12 days ago.

if it needs a tyre around £60-100 for replacement

Customer: replied 12 days ago.
Ok coz of this problem that’s why it’s showing up the brakes lights so isn’t anything with the beakes
Expert:  Kevin replied 12 days ago.

correct

Customer: replied 12 days ago.
Do u know any good mechanic in london where i can send the car to fix it for this problem
Expert:  Kevin replied 12 days ago.

i don't unfortunately but there are places you can use to look them up from approved garages to the good garage scheme

Customer: replied 12 days ago.
Ok and when i go to the mechanic what shall tell him what’s the problem with the car please
Expert:  Kevin replied 12 days ago.

they will have to connect the car to a diagnostic tool .they will know what to do if you tell them the warnings are on

Customer: replied 12 days ago.
Expert:  Kevin replied 12 days ago.

i did reply

Customer: replied 12 days ago.
Ok thanks
Expert:  Kevin replied 12 days ago.

no problem

Customer: replied 12 days ago.
they took £16 for call that it didn’t happened
Customer: replied 12 days ago.
I’m I taking the money back
Expert:  Kevin replied 12 days ago.

i don't control charges you would need to contact customer services with any issues

Customer: replied 12 days ago.
Ok
Expert:  Kevin replied 12 days ago.

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