BMW Repair Questions? Ask a Mechanic for Answers ASAP
Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, I understand nthis kind of problem. There are only 4 factors that can cause this problem so I will proceed to explain them to you. First, the roof motor is reaching the end of its useful life and it not working properly. We need to tested directly but this is our last step Second, the relay is failing because it about to damage or it is loose, here is where we should start. Third, the battery has a low voltage therefore it does not have enough power to activate the sunroof. Finally, the roof rails are not greased correctly, the guides are bend or the rails itselfs is dirt. My recommendation nos to start with the relays then the rails, the battery and finally the sunroof motor.
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Dear customer you have to evaluate the factors I have mentioned, the battery is clearly an option.
Dear customer, if you do not have the tools to check this, I could recommend an expert nearby to help you with this.
Can you give me your address?
Dear customer, the following experts are close to you, they will be able to help you with these reviews.
Electrum Auto Electrics
MC Vehicle Repairs
AH Auto Services
Dear customer, we will be open in a few hours
At your service dear customer.