BMW Repair Questions? Ask a Mechanic for Answers ASAP
Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, I am sorry to hear that you are experiencing these problems, I am having difficulty understanding which part was replaced, could you send me pictures of the part? Also, any diagnostics that have been done with a scanner can help me give you a more accurate answer, if you have the error codes it would be great if you could share them with me.
Dear customer, do you have the part number for that part? Can you share it with me?
Dear customer, thank you for the information, have you checked this lampholder again? Have you noticed any damage to it? Especially corrosion?
Dear customer it is accessed through the boot, what worries me is that it has been damaged again as it could be having problems such as corrosion or moisture accumulated in it, it is not normal that this part is constantly damaged, it could also be a problem in the connections as a connector misplaced.
Dear Customer, it is not necessary to look for a specialised BMW workshop, many external workshops can carry out this service.