How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Matt Your Own Question
Matt, Mechanical Engineer
Category: Car
Satisfied Customers: 22736
Experience:  BEng hons Mech engineering, in auto industry 22 years
Type Your Car Question Here...
Matt is online now

Our 2004 transit tipper last week got stuck off road.My

Customer Question

Our 2004 transit tipper last week got stuck off road.
My employee reved it violently for about fifteen seconds to try and move it. The van stalled. Then we could not get it started again. It turned over but would not fire. The RAC came out and on their piece of diognistic equipment it came up fuel pump malfunction. I took it to a garage who said the repair was beyond them and they think the timing chain could have come off and I needed a new engine.
Can you help please?
Submitted: 3 years ago.
Category: Car
Expert:  Shantal-Mod replied 3 years ago.
I'm Shantal and I'm a moderator for this topic.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.
Please let me know if you wish to continue waiting or if you would like for us to close your question?
Thank you,
Expert:  Shantal-Mod replied 3 years ago.
I apologize as we have not yet been able to find a Professional to assist you. Do
you wish for me to continue to search for someone to assist you or would you
like for us to close your question at this time?
Thank you for your patience,
Expert:  Matt replied 3 years ago.

I'd be surprised if the timing chain has come off to be honest, belts can slip but chains tend not to

I'd 1st suggest doing a compression test across all cylinders to confirm all the pressures are within 10-15 psi of each other as this will confirm the cam timing is correct and the engine is healthy or not

if this is OK then i'd say that the diesel pump may have lost its timing as this is critical to engine starting correctly so I'd say to get a diesel specialist involved to confirm the main pump timing is OK
Expert:  Matt replied 3 years ago.

do you still need help?