I have a 2010 Audi Q5 3.0 tdiq Se S Tronic. It has done 87,000. When it came out of warranty we had it serviced by our local garage as we were fed up paying Audi prices. I took it to them initially and they said a software update may fix it but that would be better done by Audi and they also told me the web was full of forums about this exact same problem :
I have recently been experiencing a juddering and jolting when it shifts from 2nd to 1st gear, you see.
I took it in to Audi today who are saying 3 things :
lack of recent s tronic oil change may have caused the problem although could not guarantee thisGearbox
may be damaged (shouldn't they know if it is or not ?)
Software update will probs apparently make matters worse (?). Spending £2,500 on this may help but may not so think we should spend nearly £10,000 for a complete gear box change. ATF change apparently will not improve situation.
The above is all gobbeldy gook to me but seems awful that a car of this value should incur that type of expenditure at only 5yrs and less than £90,000.
Any views or previous experience ?
In addition they want me to spend another £700 on A/C as that has also failed around the same time.
Any advice would be appreciated.