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Is the suspension modified in any way?
Aftermarket or factory wheels and tyres?
How much off road driving do you do?
Rod ends don't usually snap.
What does Jeep say about this?
Do you have more than one driver?
I have not heard of this happening with any vehicle in my 36 mechanic years.
Sharp impacts or joint overextension would be the reason.
I would keep hounding the Jeep dealer.
I would class this as completely unusual, and if you using Jeep replacement parts, they need to know about this.
This a very SERIOUS issue, they need to inspect your car for why this is happening.
I have searched on the net, and this does happen to the young guys who modify cars.
Ok, take it easy for now.
Good luck for Thursday.
Maybe it has longer travel shocks than it should have.
I would hope they have an engineer from Jeep there to look at it.
Hopefully the service manager realises the issue this is.
All the best.