How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Matt Your Own Question
Matt, Mechanical Engineer
Category: Car
Satisfied Customers: 23309
Experience:  BEng hons Mech engineering, in auto industry 22 years
Type Your Car Question Here...
Matt is online now

My qashqai has been sat on the drive for a month while i

This answer was rated:

hi. my qashqai has been sat on the drive for a month while i have been away and now isnt starting. guess it's got cold!
Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: the headlights come on, but i havent investigated under the bonnet yet
Assistant: What is the model/year of your Nissan?
Customer: qashqai acenta 1.2 petrol 2014
Assistant: Are you fixing your vehicle yourself? What have you tried so far?
Customer: havent tried anything yet. when i press start button there is just a ticking sound then an error message saying #start/stop fault'
Assistant: Anything else you want the mechanic to know before I connect you?
Customer: no previous issues with it - main clue is that it hasnt been used for a month


this is very likely the battery is flat / fully discharged by the extended period being just sat

so I'd begin by charging the battery up overnight

also check that the main battery cables are on tight and the terminals are clean and bright. Do the same for the engine / gearbox earth strap.

Then follow the main positive lead back to the engine and down to the starter motor, and check the connection at this end as well.

There should also be a small wire to the motor which should have 12V when you're turning the ignition switch/ pushing the start button to crank. If the 12V isn't there, check back along this wire for damage to the insulation or corroded connections

This 12V feed comes directly from the ignition switch/ starter button so this may be faulty and need replacing

Check the resistance of the main positive lead that runs down to the motor as anything more than a few ohms and it should be replaced

Don't forget to try a jump start from another car / battery as its possible the battery is poor, if you have a voltmeter a healthy battery should read 12.7+V

also try substituting the battery for another as I've known a very flat battery to drag down the system voltage too far even with jump cables

one other thing to consider is that the immobiliser is faulty and preventing the starter from being enabled - however if the dash / ignition lights are on then this usually means that its off

If this is all OK then its possible the car needs a new starter motor

do you still need help?
Bear in mind that the site takes a deposit from you at the beginning and this is held by the site until you rate my answer at which point the cash is split between the site and the expert. I am only paid for my work on this question if you rate my answer, using the star system at the top of the screen. Please do not forget! If you're not pleased, also let me know because rating bad does not result in a refund, there are better options. Rating now will not close this post nor prevent further replies
Thanks Matt

Matt and other Car Specialists are ready to help you